PICK Chart
June 27, 2014
Where do we begin? This is often the question when improvement teams must choose a process improvement project from among several worthy candidates. A PICK chart is used to rank projects by considering their level of difficulty (the amount of scarce resources required) and the level of payoff (the improvement...
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Population Health Driver Diagram to Increase Use of Oral Health Care
May 28, 2014
With funding from the Office of Disease Prevention and Health Promotion of the U.S. Department of Health and Human Services, the Public Health Foundation (PHF) led an effort to develop a Population Health Driver Diagram to Increase Use of Oral Health Care. A population health driver diagram identifies...
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SCAMPER Technique
April 21, 2014
SCAMPER Technique is a process improvement tool that helps teams improve existing processes or create new ones. Introduced in Michael Michalko’s book Thinkertoys: A Handbook of Creative-Thinking Techniques, the SCAMPER Technique is presented here as a supplement to the Public Health Foundation (PHF)...
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Planning Before You Communicate Tool
February 13, 2014
Health departments must have good, consistent, clear, crisp communications both internally and externally. A comprehensive and strategic communications plan for the department sets the foundation for staff to develop and execute communications effectively: to reach the target audience in the right...
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An Accreditation Maintenance Tool
January 30, 2014
The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...
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Visualizing Your Organization’s QI Culture Growth: A QI Culture Map
December 6, 2013
While the culture of an organization is difficult to observe, its impacts reverberate at all levels of operation. Organizations that desire a Quality Improvement (QI) Culture need all employees focused on customer satisfaction, excellent services, and continuous improvement. As efforts to foster these...
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Performance Management PDCA Self-Assessment Tool
May 22, 2013
This assessment tool is based on a model for performance management (PM) that follows a quality improvement (QI) cycle in which organization performance information and population outcome data are fed back into the system to improve future decisions. In this model, the main c...
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WalkWorks: A Model for Implementing Recommendations From The Community Guide
May 20, 2013
Community Guide UseThe University of Pittsburgh Center for Public Health Practice in collaboration with the Pennsylvania Department of Health used recommendations from The Guide to Community Preventive Services (The Community Guide) to implement WalkWorks, a community-wide effort to increase phy...
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When to Apply QI Tools to Support Measurement Activities
March 27, 2013
The Public Health Foundation (PHF) and the National Network of Public Health Institutes (NNPHI) have worked collaboratively to develop a tool to help public health organizations identify and apply quality improvement (QI) tools to support measurement activities. The tool is designed to be used alongside...
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Public Health Antibiotic Stewardship Driver Diagram
November 6, 2012
The Public Health Foundation (PHF) has developed a Public Health Antibiotic Stewardship Driver Diagram and subsequent Antibiotic Stewardship Program to help promote optimal use of antibiotics. This effort grew out of a partnership between the Centers for Disease Control and Prevention (CDC) and the...
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