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Advancing the public health workforce to achieve organizational excellence

Resources & Tools
 

 

PICK Chart

June 27, 2014

 

Where do we begin? This is often the question when improvement teams must choose a process improvement project from among several worthy candidates. A PICK chart is used to rank projects by considering their level of difficulty (the amount of scarce resources required) and the level of payoff (the improvement...

 

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Population Health Driver Diagram to Increase Use of Oral Health Care

May 28, 2014

 

  With funding from the Office of Disease Prevention and Health Promotion of the U.S. Department of Health and Human Services, the Public Health Foundation (PHF) led an effort to develop a Population Health Driver Diagram to Increase Use of Oral Health Care. A population health driver diagram identifies...

 

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SCAMPER Technique

April 21, 2014

 

SCAMPER Technique is a process improvement tool that helps teams improve existing processes or create new ones. Introduced in Michael Michalko’s book Thinkertoys: A Handbook of Creative-Thinking Techniques, the SCAMPER Technique is presented here as a supplement to the Public Health Foundation (PHF)...

 

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Planning Before You Communicate Tool

February 13, 2014

 

​Health departments must have good, consistent, clear, crisp communications both internally and externally. A comprehensive and strategic communications plan for the department sets the foundation for staff to develop and execute communications effectively: to reach the target audience in the right...

 

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An Accreditation Maintenance Tool

January 30, 2014

 

The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...

 

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Visualizing Your Organization’s QI Culture Growth: A QI Culture Map

December 6, 2013

 

While the culture of an organization is difficult to observe, its impacts reverberate at all levels of operation. Organizations that desire a Quality Improvement (QI) Culture need all employees focused on customer satisfaction, excellent services, and continuous improvement. As efforts to foster these...

 

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Performance Management PDCA Self-Assessment Tool

May 22, 2013

 

​​​​​​​​​​​​​​​​​​​​​​​​​​​This assessment tool is based on a model for performance management (PM) that follows a quality improvement (QI) cycle in which organization performance information and population outcome data are fed back into the system to improve future decisions. In this model, the main c...

 

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WalkWorks: A Model for Implementing Recommendations From The Community Guide

May 20, 2013

 

  Community Guide UseThe University of Pittsburgh Center for Public Health Practice in collaboration with the Pennsylvania Department of Health used recommendations from The Guide to Community Preventive Services (The Community Guide) to implement WalkWorks, a community-wide effort to increase phy...

 

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When to Apply QI Tools to Support Measurement Activities

March 27, 2013

 

  The Public Health Foundation (PHF) and the National Network of Public Health Institutes (NNPHI) have worked collaboratively to develop a tool to help public health organizations identify and apply quality improvement (QI) tools to support measurement activities. The tool is designed to be used alongside...

 

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Public Health Antibiotic Stewardship Driver Diagram

November 6, 2012

 

  The Public Health Foundation (PHF) has developed a Public Health Antibiotic Stewardship Driver Diagram and subsequent Antibiotic Stewardship Program to help promote optimal use of antibiotics. This effort grew out of a partnership between the Centers for Disease Control and Prevention (CDC) and the...

 

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Resources & Tools