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Assessing and Building a Culture of Quality Improvement in Your Agency Presentation

July 12, 2011


These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart.  These slides are excerpted from a presentation...


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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey

April 1, 2011


The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...


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Resources & Tools