How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization: White Paper
April 10, 2012
This white paper reports on a series of workshops on focusing limited training and professional development resources to build competence within the public health workforce. Using a quality improvement tool, the prioritization matrix, workshop participants determined the relative importance of the...
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Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Improving the Planning and Performance Measurement Reporting System
June 27, 2011
The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...
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Conduct a Personalized SWOT: Align Yourself for Professional Growth
June 16, 2011
This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization. The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...
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A Lean Day in the Tulsa Health Department White Paper
April 13, 2011
With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer. Lean is a process management philosophy that helps optimize the...
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Quality Improvement Success in Kansas with H1N1 and Social Distancing
April 11, 2011
In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...
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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time
April 11, 2011
The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...
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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection
April 11, 2011
Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey
April 1, 2011
The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...
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