Resources & Tools

From 2014-2017, the Public Health Foundation (PHF) collaborated with 15 local health departments on performance improvement initiatives to increase vector control program efficiency, effectiveness, and capacity. In addition to reports and resources produced by the 15 health departments, PHF worked with...

Performance Management Applications in Public Health

July 2, 2012

As part of the Turning Point Performance Management Refresh activity and the development of the Performance Management Toolkit, the Public Health Foundation (PHF) compiled examples of performance management applications in public health. These one-page overviews demonstrate how health departments have...

Quality Improvement Transforms Knox County Tennessee

November 17, 2011

Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

Improving the Planning and Performance Measurement Reporting System

June 27, 2011

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer. Lean is a process management philosophy that helps optimize the...

Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy

April 4, 2011

The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. SCHD lab personnel noticed for some time that the totals...

Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. AIM Statement By December 1, 2010, 90% of SCHD sup...

Sedgwick County Health Department Storyboard - WIC Wait Times

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. AIM StatementTo pro...

QI Successes in Sedgwick County Health Department

February 10, 2011

In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included: Development of an agency quality improvement plan Leadership staff training All-staff...

Using QI Skills in Daily Work

January 12, 2011

"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio. The article was published in the Quality Management Forum, a Peer-Reviewed...

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