Resources & Tools

The Competencies for Performance Improvement Professionals in Public Health (PI Competencies) are a set of skills desirable for performance improvement (PI) professionals working in public health. Based on the Core Competencies for Public Health Professionals (Core Competencies) and the Core Competencies...

Competencies for Performance Improvement Professionals in Public Health

June 21, 2018

Strategy Conceptualization Tree

March 15, 2016

The Strategy Conceptualization Tree helps a quality improvement team translate broadly-stated needs, such as “Remove Health Inequities,” “Improve Customer Satisfaction,” and “Lower Healthcare Costs” into specific, actionable, achievable, and measureable requirements. Developed by Public Health Foundation...

Performance Management Toolkit

June 19, 2014

Performance management is a systematic process that helps an organization achieve its mission and strategic goals. The Public Health Foundation (PHF) produces and provides resources and tools, including case stories, white papers, and customized technical assistance, that can help individuals and organizations...

An Accreditation Maintenance Tool

January 30, 2014

The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...

The ABCs of PDCA

September 10, 2010

The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...

Guide to the Stages of Performance Management

Performance management is a systematic process that helps an organization achieve its mission and strategic goals. While critical, performance management is often an elusive practice for public health organizations; building a robust performance management culture can be daunting and frustrating. It...

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