How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization (2011 APHA Annual Meeting)
November 21, 2011
This presentation addresses the use of a quality improvement tool, the prioritization matrix, to identify workforce development needs. In this example, the relative importance of the Core Competencies for Public Health Professionals domains is considered in order to help public health organizations focus resources...
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Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Assessing and Building a Culture of Quality Improvement in Your Agency Presentation
July 12, 2011
These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart. These slides are excerpted from a presentation...
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Improving the Planning and Performance Measurement Reporting System
June 27, 2011
The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...
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Conduct a Personalized SWOT: Align Yourself for Professional Growth
June 16, 2011
This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization. The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...
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Tracking EPHS to Improve Data Collection and Measure Accountability
May 24, 2011
The Jo Daviess County Board of Health (Board), in coordination with the Jo Daviess County Health Department, developed an electronic reporting system for the systematic collection and documentation of public health activities. In March 2008, the Board completed a National Public Health Performance...
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Applications and Tools for Creating and Sustaining Healthy Teams
April 25, 2011
Published on the Public Health Foundation (PHF) website in April 2011, Applications and Tools for Creating and Sustaining Healthy Teams is designed as a guide to help organizations optimize the use of teams. Primarily a collection of papers and essays previously published elsewhere, this book is ideal...
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A Lean Day in the Tulsa Health Department White Paper
April 13, 2011
With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer. Lean is a process management philosophy that helps optimize the...
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Quality Improvement Success in Kansas with H1N1 and Social Distancing
April 11, 2011
In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...
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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time
April 11, 2011
The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...
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