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Resources & Tools
 

 

Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation

September 13, 2010

 

​The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.   SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....

 

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Team Process Review Checklist

September 13, 2010

 

The Team Process Review Checklist covers the essential items that need to be in place for launching a team. It is designed to give the team sponsor and team leader a list of essential items that need to be considered at the startup of a team and during the team’s life cycle. The team leader and sponsor...

 

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The ABCs of PDCA

September 10, 2010

 

The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...

 

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Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

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Resources & Tools