Resources & Tools

The Team Process Review Checklist covers the essential items that need to be in place for launching a team. It is designed to give the team sponsor and team leader a list of essential items that need to be considered at the startup of a team and during the team’s life cycle. The team leader and sponsor...

The ABCs of PDCA

September 10, 2010

The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...

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