Applying Performance Measurement to Public Health Policy Activities
August 7, 2012
The Public Health Foundation (PHF) and the American Public Health Association (APHA) have worked collaboratively to develop a new tool to help health departments assess and improve the performance of their policy activities. While other performance measurement and evaluation guides exist, this is...
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Strategic Practice Selection Exercise
June 29, 2012
The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...
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Key Ingredients in Public Health Quality Improvement
May 29, 2012
The emphasis on quality improvement (QI) continues to intensify for public health departments. The growing focus on accreditation, along with realistic concerns about optimizing efficiency while positively impacting the public’s health, are fueling this interest. To support the efforts of health departments...
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Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy
April 4, 2011
The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
SCHD lab personnel noticed for some time that the totals...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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Sedgwick County Health Department Storyboard - WIC Wait Times
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM StatementTo pro...
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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
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Force and Effect Diagram Guides Team through Addressing Barriers
September 13, 2010
The Force and Effect Diagram, created by Grace Duffy and John W. Moran, is described in the article entitled “Force and Effect Diagram Guides Team through Addressing Barriers,” written in 2009. This tool helps teams who are completing AIM statements by combining steps and then using the result in developing...
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Rapid Cycle PDCA
September 13, 2010
This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...
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Sedgwick County Health Department Storyboard - Billing
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
SCHD sought to improve the efficiency...
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