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Advancing the public health workforce to achieve organizational excellence
Resources & Tools
 

 

Teams Toolbox

February 25, 2015

 

Forming and effectively leveraging teams is an essential element of individual quality improvement (QI) projects, as well as the development of an organization-wide culture of quality. However, the art and science of team construction and management are rarely taught; team leadership is bestowed on...

 

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Applying Performance Measurement to Public Health Policy Activities

August 7, 2012

 

​Use this performance measurement tool developed by PHF and the American Public Health Association to develop performance measures for your policy activities. This tool offers an introduction to performance measurement within the context of performance management. The first section of the tool...

 

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Strategic Practice Selection Exercise

June 29, 2012

 

​The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...

 

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Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy

April 4, 2011

 

The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD lab personnel noticed for some time that the totals...

 

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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

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Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

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Sedgwick County Health Department Storyboard - Customer Satisfaction Assessment

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified learning more about customer satisfaction through an assessment as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    As a part of the SCHD mission...

 

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Core Competencies for Performance Improvement Managers

 

  The Core Competencies for Performance Improvement Managers (PIMs) are a set of competencies for public health professionals in PIM positions.  Most of these positions in state, tribal, local, and territorial health departments have been funded through the Centers for Disease Control and Prevention’s (CDC)...

 

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Resources & Tools