Performance Management Applications in Public Health

July 2, 2012

As part of the Turning Point Performance Management Refresh activity and the development of the Performance Management Toolkit, the Public Health Foundation (PHF) compiled examples of performance management applications in public health. These one-page overviews demonstrate how health departments have...

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Making AIM Statements More Robust

April 19, 2012

Quality improvement teams should begin their improvement efforts by creating an AIM statement that defines the problem and the goals. PHF’s Senior Quality Advisor Jack Moran and Maine Department of Health and Human Service’s Performance Improvement Manager Brynn Riley wrote an article detailing the...

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Improving the Planning and Performance Measurement Reporting System

June 27, 2011

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

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Quality Improvement Success in Kansas with H1N1 and Social Distancing

April 11, 2011

In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...

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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection

April 11, 2011

Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...

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Quality Improvement Success in Saginaw County, Michigan with Assessment Training

April 11, 2011

The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...

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Sedgwick County Health Department Storyboard - Improved Customer Experience

April 4, 2011

Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By January 2011, increase client’s ability to navigate...

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Sedgwick County Health Department Storyboard - WIC Wait Times

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM StatementTo pro...

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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey

April 1, 2011

The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...

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QI Successes in Sedgwick County Health Department

February 10, 2011

In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency.  The key objectives of the project included: Development of an agency quality improvement plan Leadership staff training All-staff...

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