Nine Pillars of Quality Improvement: Assessing Your Organizational Effectiveness
April 29, 2015
Public Health Foundation (PHF) team members Sonja Armbruster and John W. Moran developed this article and the accompanying Excel-based tool to help organization leaders arrive at consensus on current quality improvement (QI) practice. This self-assessment tool enables leaders to rate the organization...
Continue Reading...
The Quality of a Quality Improvement Project
October 23, 2014
Checklists can help project sponsors know when a QI project is worth doing, and when it has been done well. This brief paper by PHF quality experts Erin Barkema and Jack Moran provides a simple approach to help sponsors select QI projects and shepherd them to success.
Related Links:
Explore other...
Continue Reading...
Facilitating and Coaching Teams: Tips and Techniques
Facilitating and coaching are learned skills that require education, observation, and hands-on experience. Facilitation is the process of helping groups or individuals learn, find a solution, or reach consensus without imposing or dictating an outcome. Coaching is defined as partnering with individuals...
Continue Reading...
Ingredients for Effective Meetings and Team Communication
Many people have learned to dislike meetings. When a meeting is disorganized, has no agenda, is poorly facilitated, or is disrupted by inappropriate behavior from attendees, individuals can develop an aversion to all meetings. It is the responsibility of the team leader and facilitator to plan ahead...
Continue Reading...
Taking the Pulse of Your Team
Just like humans, teams need regular checkups to ensure that they are healthy and performing effectively. Regular checkups will catch deviations from normal performance and enable a corrective course of action. This article presents two diagnostic instruments to help the team facilitator or team coach...
Continue Reading...