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Advancing the public health workforce to achieve organizational excellence
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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation

September 13, 2010

 

​The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.   SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....

 

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Team Process Review Checklist

September 13, 2010

 

​It is important to take a team approach to performance management. The Team Process Review Checklist can help you make sure essential items are in place for launching a team. Related ResourcesPublic Health Quality Improvement EncyclopediaAdditional Quality Improvement Tools to Advance Public Health...

 

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The ABCs of PDCA

September 10, 2010

 

​​The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates...

 

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Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

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