Using the A3 Problem Solving Report at Oklahoma City-County Health Department
Posted in: Performance Management and Quality Improvement
April 7, 2017
Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department
Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...
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New Funding Opportunity for Local Health Department Accreditation Preparation Support from NACCHO
Posted in: Performance Management and Quality Improvement, TRAIN, and Workforce Development
October 30, 2013
With funding from the CDC’s Office for State, Tribal, Local, & Territorial Support, the National Association of County and City Health Officials (NACCHO) recently announced a funding opportunity for local health departments (LHDs) to engage in accreditation readiness activities. The 2013–2014 Accreditation...
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Getting Started with Quality Improvement: Questions and Answers about the District of Columbia Department of Health Experience
Posted in: Performance Management and Quality Improvement
July 27, 2012
The National Public Health Improvement Initiative (NPHII), funded through the Prevention and Public Health Fund of the Affordable Care Act, has allowed the District of Columbia Department of Health (DC DOH) and 73 other state, tribal, local, and territorial health departments to make fundamental changes...
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Getting Started with Quality Improvement: an Interview with Heather Reffett, Performance Improvement Manager
Posted in: Performance Management and Quality Improvement
July 6, 2012
Heather Reffett is the Performance Improvement Manager at the District of Columbia Department of Health.
The National Public Health Improvement Initiative, funded through the Prevention and Public Health Fund of the Affordable Care Act, has allowed the District of Columbia Department of Health (DOH)...
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Mike Rudis: The Value of a Team Charter
Posted in: Performance Management and Quality Improvement
November 11, 2011
Mike Rudis, Training Administrator, Office of Performance Management, Delaware Division of Public Health
A team charter is the official document from a team sponsor that empowers the team to act. The Delaware Division of Public Health Process Action Team has used a charter, which describes the mission...
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Top 10 Problems Encountered By Quality Improvement Teams
Posted in: Performance Management and Quality Improvementby Jack Moran
December 7, 2010
Over the past few years, I have been involved in training and facilitating many quality improvement (QI) teams in public health and have noted the following major problems that they have encountered:
1. AIM Statement - This important goal statement was often too large; the scope of the initial...
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