Blog

“Houston, we have a problem.” The story of the Apollo 13 mission stands as a shining example of a high-functioning and effective team, one that brought a damaged spacecraft, and its astronauts, home safely. But what should you do when your quality improvement (QI) team is stuck on the launch pad or...

Using the A3 Problem Solving Report at Oklahoma City-County Health Department

Posted in: Performance Management and Quality Improvement

April 7, 2017

Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...

Top 10 Problems Encountered By Quality Improvement Teams

Posted in: Performance Management and Quality Improvementby Jack Moran

December 7, 2010

Over the past few years, I have been involved in training and facilitating many quality improvement (QI) teams in public health and have noted the following major problems that they have encountered: 1. AIM Statement - This important goal statement was often too large; the scope of the initial...