Blasting Off: Achieving Team Success Using Quality Improvement Tools
Posted in: Infrastructure, Performance Management and Quality Improvement, and Strategic Planning
August 25, 2017
“Houston, we have a problem.” The story of the Apollo 13 mission stands as a shining example of a high-functioning and effective team, one that brought a damaged spacecraft, and its astronauts, home safely. But what should you do when your quality improvement (QI) team is stuck on the launch pad or...
Continue Reading...
Using the A3 Problem Solving Report at Oklahoma City-County Health Department
Posted in: Performance Management and Quality Improvement
April 7, 2017
Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department
Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...
Continue Reading...