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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time

April 11, 2011

 

The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...

 

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The Mid-State Health Center Quality Improvement Case Study

September 13, 2010

 

The Mid-State Health Center Quality Improvement Case Study by Sharon Beaty and John W. Moran shows how QI tools and techniques can be applied in a Federally Qualified Health Center (FQHC) Look-a-Like. The two quality improvement projects highlighted in this case study are obtaining a behavioral health...

 

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