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Performance Management


​​​​​Performance Management is a systematic process which helps an organization achieve its mission and strategic goals by improving effectiveness, empowering employees, and streamlining decision making.

In practice, performance management often means actively using data to improve performance, including the strategic use of performance standards, measures, progress reports, and ongoing quality improvement efforts to ensure an agency achieves desired results.

The Public Health Foundation (PHF) offers many ways to bring the benefits of performance management to public health professionals across the country:
  • Performance Management Toolkit: Case stories, publications, and tools that can help individuals, teams, and organizations understand performance management and how to develop successful performance management systems

  • Accreditation Preparation and Support: Key performance management resources to support the performance management documentation requirements of public health accreditation

  • Performance Management Courses on TRAIN​: The TRAIN Learning Network is the trusted leader in providing training and other learning opportunities to public health, healthcare, behavioral health, preparedness, and other health professionals

  • Performance Management On-Site Technical Assistance: PHF’s Performance Management and Quality Improvement Experts are available to provide on-site facilitation, coaching, and training to organizations on how to effectively build and ​implement a performance management system

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Performance Management