TAPP into the PDCA Cycle
September 14, 2010
Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...
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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
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Utilizing the Advanced Tools of QI to Solve Problems: Understanding the Challenges Public Organizations Will Face in 2010
September 13, 2010
Written by Ron Bialek, Sarah Gillen, and John W. Moran in early 2010, this white paper highlights the advanced tools of QI that are designed to deal with complex issues that are not obvious without detailed analysis. This analysis guides away from the simple answer and into a process of continual refinement...
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Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics
September 13, 2010
In January 2010, public health professionals from the Northern Kentucky Independent District Health Department and PHF produced a white paper entitled “Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics: A Local Health Department's Experience,” citing a clear example of quality improvement...
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Force and Effect Diagram Guides Team through Addressing Barriers
September 13, 2010
The Force and Effect Diagram, created by Grace Duffy and John W. Moran, is described in the article entitled “Force and Effect Diagram Guides Team through Addressing Barriers,” written in 2009. This tool helps teams who are completing AIM statements by combining steps and then using the result in developing...
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Review, Refresh, and Revitalize: Your Pandemic Flu Plan for Fall 2009
September 13, 2010
Quality improvement practices promote efficiency and effectiveness in strategically planning for and implementing programs that address public health problems. This white paper, written in July 2009 by Ron Bialek, John W. Moran, Kim McCoy, William Riley, and Lillian Shirley, provides crucial information...
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Rapid Cycle PDCA
September 13, 2010
This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...
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Modified Approach Promotes Lean Processes and Identifies Lean Wastes
September 13, 2010
“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...
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The Mid-State Health Center Quality Improvement Case Study
September 13, 2010
The Mid-State Health Center Quality Improvement Case Study by Sharon Beaty and John W. Moran shows how QI tools and techniques can be applied in a Federally Qualified Health Center (FQHC) Look-a-Like. The two quality improvement projects highlighted in this case study are obtaining a behavioral health...
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Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health
September 13, 2010
Ron Bialek, John W. Moran, and Louise Kent, Planning Administrator for the Northern Kentucky Independent District Health Department, conducted an interactive workshop for 100 participants on “Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health” at the...
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