Resources & Tools

Performance management is a systematic process that helps an organization achieve its mission and strategic goals. The Public Health Foundation (PHF) produces and provides resources and tools, including case stories, white papers, and customized technical assistance, that can help individuals and organizations...

An Accreditation Maintenance Tool

January 30, 2014

The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...

Applying Performance Measurement to Public Health Policy Activities

August 7, 2012

Use this performance measurement tool developed by PHF and the American Public Health Association to develop performance measures for your policy activities. This tool offers an introduction to performance measurement within the context of performance management. The first section of the tool...

Strategic Practice Selection Exercise

June 29, 2012

The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...

Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy

April 4, 2011

The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. SCHD lab personnel noticed for some time that the totals...

Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. AIM Statement By December 1, 2010, 90% of SCHD sup...

Sedgwick County Health Department Storyboard - Purchasing Process

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. The SCHD staff lacked an understanding of the purchasing...

Sedgwick County Health Department Storyboard - WIC Wait Times

April 4, 2011

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency. AIM StatementTo pro...

SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation

September 13, 2010

The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website. SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....

Rapid Cycle PDCA

September 13, 2010

This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...

PHF Online Store
Resources and materials for public health professionals
Online public health training courses and resources
Public Health Improvement Resource Center
Searchable database of online public health improvement resources.
Performance Improvement Services
Learn more about PHF's Quality Improvement Services