Improving STD Clinic Efficiency Video
June 8, 2012
South Carolina residents had high rates of Sexual Transmitted Diseases (STD), long wait-times in the clinic, and a lack of nursing staff to meet the demand for services. The South Carolina Department of Health and Environmental Control staff decided that there had to be a better way to improve access...
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Creating a Culture of Quality Improvement Video
June 8, 2012
South Carolina Department of Health and Environmental Control staff implemented a quality improvement (QI) project to decrease wait-times in Sexually Transmitted Disease (STD) clinics. This resulted in more available appointments and improved staff morale. The successes experienced in this project have...
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Diverse QI Methods All Lead to Success: Increased Immunization Rates in Three Ohio Counties
September 16, 2011
Optimizing immunization rates was a goal of Healthy People 2010. Health departments from three different Ohio Counties used Quality Improvement (QI) methods to raise their DTaP series (4 shot series) immunization rates. The project began with a joint QI training in which each health department team...
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Quality Improvement Success in Kansas with H1N1 and Social Distancing
April 11, 2011
In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...
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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time
April 11, 2011
The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...
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Quality Improvement Success in Saginaw County, Michigan with Assessment Training
April 11, 2011
The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...
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Sedgwick County Health Department Storyboard - WIC Wait Times
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM StatementTo pro...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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Public Health Memory Jogger II
July 16, 2010
PHF partnered with leading performance improvement organization GOAL/QPC to develop a quality improvement pocket guide for public health – the Public Health Memory Jogger II.
The Jogger contains 22 of the most important quality improvement, management and planning tools with real-life examples...
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